Ethiopia: Support Service Manager

ROLE PURPOSE:

Save the Children has a small global advocacy office in Addis Ababa (alongside offices in Brussels, Geneva and New York) that is registered with the Ministry of Foreign Affairs under the name of “Pan African Office”. The office has responsibility for (i) engaging with international and regional institutions such as the African Union Commission and the United Nations Economic Commission for Africa, and (ii) providing support to Save the Children programmes across the African continent. The office also hosts a number of technical advisors who are focused on a full sub-Saharan Africa portfolio. The Support Services Manager will carry out the day-to-day finance and administrative tasks of the Addis office and will support the Director in their budget management responsibilities.

KEY AREAS OF ACCOUNTABILITY :

• Manage advocacy staff registration as well as new staff and manage relations with the Ethiopian labor institution as required
• Liaise with external providers (including insurances and pension) and ensure all staff are enrolled in benefits schemes and appropriate records are kept
• Set up and securely maintain individual staff files and ensure copies of relevant documentation (including contract, references, new starter details, emergency contacts etc) are included
• Maintain staff annual leave records
• Refer any substantive HR queries and any matters related to employment law to the Africa Advocacy Director and to the centre HR manager, as appropriate
• Ensure that any formal notifications received by the organization around employment legislation e.g. from the local labor office are forwarded to the Africa Advocacy Director and Centre HR Manager
• Ensure staff is fully aware on office admin processes and that accountability practices are in line with Save the Children’s rigorous compliance practices.
• Undertake other HR administration tasks as requested by the Africa Advocacy Director
• Ensure the office is compliant with Ethiopian Health & Safety legislation and ensure proper management of assets and the property
• Organize and coordinate in a timely manner some aspects of the PAO staff mission travel plans such as visa requests, itineraries, transportation arrangements, security clearances, travel authorizations,
• Ensure the creation and maintenance of accurate and accessible electronic information resources, records and reference tools and compile data and maintain a records, electronic databases and resource information of PAO
• Line manage guards, office helper and admin volunteers
• Representation and liaison where and when needed
• Act as the focal point for external IT support
• Ensure systems and processes are in place to best respond to support needs

• Also may assist other staff with overflow work, including data entry and internet research tasks
  QUALIFICATIONS

• A BA degree in Management preferable a qualification in finance would be an advantage but is not a requirement for this role.

• EXPERIENCE AND SKILLS

• Strong awareness of legislation in employment

• Proven ability to build strong effective relationships with staff at all levels

• Used to multi-tasking and prioritising, and able to effectively manage workload to meet deadlines

• Adaptable and flexible with a willingness to work with other members of the team to deliver a common goal

• Pro-active and solution-oriented

• Fluent written and spoken English and Amharic

• Competence in working with office applications such as word, excel and PowerPoint

• Good communication skills

• Interested applicants who met the MINIMUM requirements should send the following through Ethiopia.Pan-AfricaOfficeJobs@savethechildren.org before noon December 16, 2015.
  • A CV (not more than 3 pages)
  • A cover letter (not more than one page)
  • A one-page table summarizing your educational background, work experience, technical skills and competencies to facilitate the screening process. Refer the vacancy announcement while doing this

PLEASE MAKE SURE YOU STATE THE CODE OF THE AD NUMBER ON THE SUBJECT OF YOUR EMAIL

In the selection of its staff, Save the Children is committed to gender balance and diversity without distinction as to race, sex or religion, and without discrimination of persons with disabilities.

“We need to keep children safe and as such, our selection process reflects our commitment to ensuring that only those who are suitable to work with children are considered for these posts. All successful applicants will, therefore, be required to complete a Police Check and must sign onto our Child Safeguarding Policy and Code of Conduct.”